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Do one thing at a time! IT Support Episode 37

Watch this episode to find out what happened when a user tried to multitask!
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Office 365 Done the Right Way – IT Support Episode 36

What do assumptions lead to? Make sure you don't fall foul to this with Office 365!
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The New Year Special (bloopers) – IT Support Epsiode 35

Watch the first bloopers created from Captain Christian's vlogs from 2020
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A Christmas Message – IT Support Epsiode 34

Watch this episode as it is a personal message from the Captain to reflect on as we say goodbye to 2020
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Why aren’t laptops all equal? IT Support Episode 32

If that laptop you're looking at seems like a REALLY good bargain, be aware! Watch this episode of our IT Support vlog to learn more.
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So what is USB? IT Support Episode 31

So what does USB really mean, more importantly the "U" bit? Well watch this episode of the vlog to find out, and why it is important.
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Can a Mac get a virus? IT Support Episode 30

Can an Apple Mac become infected with a computer virus?
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What is a loopback? IT Support Episode 29

Ever wondered what a loopback is? Probably not, but watch this episode to learn how to avoid one.
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Wired vs Wireless (Part 5) – IT Support Episode 28

Watch this episode to learn a good "don't" when it comes to YOUR network cables
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Wired vs Wireless? (Part 4) IT Support Episode 27

Watch this episode to learn about a common mistake electricians have been known to make
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Wired vs Wireless? (Part 3) IT Support Episode 26

With the next part of the networking series, learn something important about where to install your network cables
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Wired vs Wireless? (Part 2) IT Support Episode 25

Continue learning the benefits of forward planning when it comes to your network by watching this episode of the vlog
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Wired vs Wireless? (Part 1) IT Support Episode 24

Learn some basic advice when it comes to wireless networks
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Is Your Mailbox Secure? IT Support Episode 23

So how secure is your email mailbox? Have you ever given it any thought?  Probably not, who does?
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Ooops I didn’t mean to print that! IT Support Episode 22

This one was inspired by our own Queen of "PICNIC" client, don't worry she DID laugh!
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Would you bring a water pistol to a phaser fight? IT Support Episode 21

Watch this episode of the vlog to learn some useful tips about choosing your next printer
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We can make it BIGGER! IT Support Episode 20

If you're struggling to see some things on the screen, this one is for you!
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The NAUGHTY Step – IT Support Episode 18

Has your bank put you on the computer NAUGHTY step?
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Some emails are just DODGY (Part 3) – IT Support Episode 17

Learn an important lesson from IT World history in this episode featuring The Love Bug
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Some emails are just DODGY (Part 2) – IT Support Episode 16

On this episode Captain Christian will teach you how to help spot a fake email from a genuine one, remember BETTER safe than SORRY!
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Some emails are just DODGY (Part 1) – IT Support Episode 15

On this episode Captain Christian is educating you to be on the lookout for dodgy emails, so you don't fall for a well known scam
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Two are BETTER than one – IT Support Episode 14

Watch this episode of Captain Christian's vlog to see why two screens can help your productivity
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No Signal Detected – IT Support Episode 13

Watch this episode of the vlog to learn a useful tip to save you an embarrasing call to your IT Helpdesk when you start returning to your desk from working from home!
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It’s not BIG enough! IT Support Episode 12

This episode explains how you can make your wireless network bigger to reach that spot it doesn't make it to!
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The Gremlins in the machine – IT Support Episode 11

This episode helps you solve the most common computer glitch you can EVER experience!
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The Dos and Don’ts of Remote Support (Part 2) – IT Support Episode 10

This episode will help you protect yourself from one of the most common scams we're currently aware of.
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The Dos and Don’ts of Remote Support (Part 1) – IT Support Episode 9

Remote IT Support is no dark art, but it helps to play by the rules. Here are the first of some tips in engaging with your trusted IT Support provider.
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Backups are BORING! – IT Support Episode 8

Well Backups shouldn't be boring as they are IMPORTANT! Especially when something goes wrong.
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Not all computers are made equal – IT Support Episode 7

So why invest more money into a computer if you're not a high end user? Watch this vlog to find out why...
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Passwords are like PANTS! IT Support Episode 6

Captain Christian talks about the ever important topic of passwords with some helpful memory hooks to make your passwords more secure.
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My printer isn’t working! IT Support Episode 5

In episode 5 of our vLog Captain Christian talks about a support challenge from early on in his career, but these things do still happen!
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Why is my cordless keyboard not working? IT Support Episode 4

Watch episode 4 of our new vLog as this week Captain Christian talks about a support challenge from his early days with Northstar IT
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Why is my password not working? IT Support Episode 3

Watch episode 3 of our new vLog from Captain Christian, this week he talks about why your password isn't working on your laptop
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Why can’t I connect to my office computer? IT Support Episode 2

Watch episode 2 of our new vLog from Captain Christian, this week covering remote access
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What Slows My Computer Down? IT Support Episode 1

Watch episode 1 of our new vLog from Captain Christian
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The Captain always says it is better to do one thing well, rather than several things badly, but it seems so many people still need to grasp this basic concept!

Even Captain Christian forgets at times when reading something and then talking to someone on the phone at the same time.  This always goes wrong, doesn’t it?  We often call the person on the phone by the name of the person you’re reading an email from!  You know we all do it, don’t we?  We are human at the end of the day!

But operating a computer and multitasking, can lead to some embarrasing mistakes or oversights, even at the best of times. So watch this episode to find out what happened on this specific occasion…

PS. thank you to the friend of the Captrain who inspried this one, you know who you are!

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Keep an eye on subspace (or one of the more Earthly channels) for next week’s episode, as the Captain continues his vlogging journey, building up more material for his next bloopers episode!

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