What is a loopback? IT Support Episode 29

This is a question that a big fat ZERO number of you have ever thought to ask! We wouldn’t blame you to be honest, why would you?  Most people have probably never even heard of the term.

However something strange happened on a client site recently, that took some diagnosing to resolve. Not aided by the fact that this client site was empty for a few days with everyone working from home, including the managing director. But following a call to Captain Christian from the client who wanted to work over the weekend, but access to his NAS in the office wasn’t working.

He could connect to his VPN, but then nothing… He said it looks like the network is down.  So we got to work, and diagnosed that there was a loopback. So watch this episode to learn in simple terms what one is, and how this happened on them on this occasion.

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