If you prefer to read, rather than watch…
“P.I.C.N.I.C” – IT Support Episode 97
This is something we educate all of our customers with. No, this is not on a picnic blanket out in the park or on the beach, or wherever you’d like to go, this is what we use in-house and there’s a certain lady one of our much loved clients, yes Sarah, this one’s for you, the queen of picnic herself.
So, what does P.I.C.N.I.C. stand for, ‘Problem In Chair, Not In Computer’.
Computer hardware, compared to what it was like 20 or 30 years ago is incredibly reliable however, it can go wrong on rare occasions. With this reliable computer hardware I say, “computers work perfectly, until you lot do this on the keyboard”.
So remember, with you in the driving seat of your computer more often than not, the problem is in the chair not in the machine. And we all love it when Sarah calls up on the phone and says,
“It’s me again. I know it’s a P.I.C.N.I.C. problem but I really could do with some help because I’ve got no idea what to do”.
That’s an added value of using an IT support contract.
We’re not just there when things go terribly wrong with a computer, we’re there to help you, when you’re struggling with the really annoying “How To…?” type questions on a day-to-day basis. So if you’d like that helping hand just reach out put a comment below.
Until next time.