Email Etiquette – IT Support Episode 82

Everyone is familiar with email, certainly in the working world, but do you understand the ‘CC’ and ‘BCC’ at the top.

Subscribe to the Captain’s vlog on all of these popular social media channels, so you don’t miss advice from Captain Christian as it beams down from the mothership.  You’ll be notified as each episode is released, but if you’re subscribing via YouTube, don’t forget to click on the bell!  All of the previous episodes are there too, including his popular bloopers and outtakes!


Keep an eye out for next week’s episode, on your favourite channel.

“Email Etiquette” – IT Support Episode 82

Hi, I’m Christian from “Northstar IT” and this week, I’m covering some email etiquette.

Unless you’re about four years old you should all be familiar with email by now and especially you lot in the working world.

So let me explain some basics to you.

Let’s start with the very top the “To”, the “CC” and the “BCC” fields. Carbon Copy and Blind Carbon Copy. I know, not very relevant in today’s electronic world the BCC field quite often isn’t switched on automatically. But you can easily do that in the message settings.

A basic reminder, if there are names in the CC and BCC fields you should always use the “reply to all” and if you just hit reply, only the person who sent you the message will get that reply.

Rather frustrating when other people on the message are waiting to see your reply as well.

What I will move on to is “Microsoft Teams” on a future episode. If you’re collaborating on something that requires lots of comments and not necessarily formal emails, Teams will probably work better for you.

Remember, reply to all!

Responsive site designed and developed by