Always have a plan B – IT Support Episode 118

During his recent travels Captain Christian tells how he was ridiculed by some friends, for having paper copies of his travel documents as a backup, in case he couldn’t access them on his phone at the airport. However, as you will see on a recent trip to renew his passport, unfortunately he didn’t heed his own advice.

Captain Christian.

Subscribe to the Captain’s vlog on all of these popular social media channels, so you don’t miss advice from Captain Christian as it beams down from the mothership.  You’ll be notified as each episode is released, but if you’re subscribing via YouTube, don’t forget to click on the bell!  All of the previous episodes are there too, including his popular bloopers and outtakes!

Facebook,
Twitter,
Instagram,
LinkedIn,
YouTube.

Keep an eye out for next week’s episode, on your favourite channel.

If you would rather read, than watch….

“Always have a plan B” – IT Support Episode 118

Your IT plan B.

So I’ve recently visited my friends Eric and Ryan in Chicago. When I was preparing to leave I was checking all my documentation to make sure I had everything for the airport. Ryan started to ridicule me because I had paper copies of everything, and I said to him. “Technology is great until it doesn’t work.”

And I’m a fairly laid-back person however, the one place my stress and blood pressure can go through the roof it’s in an airport when something doesn’t work.

So, as a more recent reminder of what happened, my passport is up for renewal and because I’ve got some travel plans coming up I didn’t want to find my passport going missing in the post or finding it taking three months to come through.

However, shout out to the London Passport Office, I booked an express appointment and it was handled brilliantly. I fell foul of my own advice, I’d usually print off a copy of the email with the appointment on it. Rather smugly I thought. “Don’t need it this time I’ve got it on my phone.”

Our hosted email service was having a bit of a glitch at the time and I couldn’t access the email. Thankfully, the very helpful guy on the front door looked at the subject line and that was good enough for him.

You can imagine how stressed I was getting. Thankfully, it all worked out, but it would have been a lot easier had I printed that one document out.

To quote Josh at Tansleys Printers.”Paper is not dead yet.”

Until next time.

Responsive site designed and developed by