No Signal Detected – IT Support Episode 13

No this is not an advert for SETI! Or a trailer for the latest sci-fi blockbuster, but Captain Christian is available for special appearances. He can beam down by special arrangements to an office near you.

But as users return to their desks, the once well-established habits are now long forgotten. Captain Christian comes to the rescue with his latest vlog! Check out this episode of the Captain’s vlog to find out how to save a call to the IT Helpdesk, when you return to your desk and see “No Signal Detected” on your computer screen.

You can also subscribe to the vlog on these social media channels, so you won’t miss any future episodes, and you’ll will be notified as they are released.  We’ve now added IGTV to the list too just to help make sure you don’t miss an episode.


Until next week’s exciting episode…

Fancy a read?

“No signal detected” IT Support Episode 13

Hi, this is Christian from “Northstar IT” and this week I want to talk about why you may not have a signal.

So this week I’ve had a bit of personal hands-on experience. We’ve been extra busy while a lot of our customers are starting to return back to their usual places of work. So they’re finding themselves at their desks and they’re slightly forgetting how they used to be working. So you might remember from a previous episode, the one where I said, “whatever you do remotely, is gonna do it just as though you were in front of your computer so if you shut it down yeah, it will be switched off when you go to use it the next day”.

Well now we’ve got users having the problem back round the other way so I got called to somebody’s desk. The lady in question was saying, “someone’s  touched my computer. It was working absolutely fine last night. But this morning all it says on my computer screens is, signal not detected. I’ve checked  everything, I’ve even looked under the desk and the cables are all plugged in. Something’s wrong!”

“Someone’s touched my computer!”

We checked with everyone, no one’s been anywhere near that particular desk.

So I said, “If you want to take a step back, I’ll have a look for you”.

So… getting somewhere I don’t actually go very often anymore I dived under a desk. Checked the computer. Checked the cables. Looked at the front and said, “It does help if you switch it on”.


“Yeah, I did switch it off last night, I’d completely forgotten, I’m not used to doing this anymore”.

So if this is happening to you and you can see “No Signal Detected” on your computer screens, check to make sure you’ve switched it on.

Until next week.

(magical snap)

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