We used to order our toners & imaging units directly from Dell but after speaking to their customer service department, & experiencing such poor service, taking nearly an hour of calls and subsequent call-backs to simply order toner, we contacted Northstar. It was a lovely surprise to be able to speak to someone directly without having to go through a long serious of telephone options and to have a friendly voice down the phone.
Northstar put together competitive pricing for all our printer needs and gave us advise which were the more efficient printers to use. We are much happier using Northstar as they provide such a friendly & efficient service and are always there if we need any advice.
I would like all your future customers to know that they can ask no more of an IT service than I have received in the many years that I have had the pleasure of dealing with Christian, Myles and Northstar.
They let me know at all times what to expect and when I will be having my equipment. Christian comes on time every time and always is happy to help.
The last visit exceeded even their usual good service, I am so pleased that I chose to use Northstar to solve all my IT problems as at last I now have the man who can be relied on to be the Mr IT in my office.
I will be singing your praises to everyone who needs good IT and service.
We have been a client of Christian/Northstar IT since the late 1990s. He consistently provides a personalised and friendly service and is willing to assist at a moment's notice. His scope is very broad, so contacting Northstar is like a one-stop-shop.