One again Northstar IT have come to the rescue!
My essential work laptop started to misbehave last night and wouldn't work this morning.
At 9.02am we spoke to Zoe at Northstar IT HQ. Remotely, she carried out a thorough check and clean-up of my laptop and I was immediately up and running again by 10.50am.
I think your company should be renamed "Northstar International Rescue!"
I would like to offer this testimonial to Christian Fleming of Northstar Technology Ltd.
I have recently changed my email service to Northstar and would like to say how pleased I am with the service. As soon as I gave the go ahead, the service was switched from my old provider to Northstar within a matter of minutes and totally hassle free, I literally had to do nothing! I also took advantage of Northstar's spam blocking facility which has meant that I no longer have to put up with reams of spam clogging up my email mailbox.
The service that Northstar offer is of very high quality at an extremely competitive price and I whole heartedly recommend the services of Christian and all the team at Northstar to anyone requiring any type of IT Support.
Firstly I would like to start with saying how happy I am with my new PC. After having such an awful experience with my iMac, its reassuring that going back to Windows operated system is far superior and meets my needs.
When you first came to me to assist with my iMac, there was talks in how you could utilise it with adding external NAS system. After carefully deciding the money spent could be a waste, taking your advice and trusting your judgement. The transformation from Mac to PC was a smooth transaction.
I would like to thank your members of staff for being so prompt. Only losing the iMac for only two days was paramount to my business. Luckily having a laptop, I was able to carry on with my day to day business. However knowing the iMac was essential, they went above and beyond to deliver it back to me before my new PC arrived.
When my new PC arrived with the new stylish 34” curved monitor, I knew I had made the right decision. Windows start up was simultaneous, after waiting over two minutes for my iMac to load up, this was astounding.
Artur made sure that all my files had been copied over with no I’s and T’s uncrossed or dotted. Amazing service throughout and any technical issues from now on I can rest assure these will be answered by prompt response from Northstar. Thank you again.
One of the best decisions I have made was asking Northstar to look at my IT issues as the service and products they have delivered have been excellent. Christian and his team give a fantastic service and have helped on numerous occasions to ensure my network is running at its peak. If you are looking for IT help then I can’t recommend Northstar IT highly enough!
As a Silver Surfer, I am usually very competent with my computer, but when the surfing gets a bit choppy with frustrating problems, I have peace of mind because I can be “rescued” by Northstar.
They are immediately contactable and their sympathetic service either advises me by e-mail or ‘phone, but if that fails they get inside my computer and delve around in that other world that I can only marvel at!
Because my old computer was too ancient to manage the updates needed to carry on, they smoothed my transition to a new one and the reasonable charge they make for my monthly support is good insurance for my surfing in calm waters.
The Sussex Sign Company have used Northstar IT to provide contracted IT support since 2011. As an award winning Sign Company who prides itself on first class customer service, we need to ensure we are supported by companies who share our values. Obviously in this age IT is critical to any organisation but it is especially so in our industry. We are often challenged with the tightest of deadlines for our clients and so when we experience an IT issue it can have critical consequences to our business.
Northstar IT have demonstrated a clear understanding of our needs and have become a valued partner in our product and service delivery, as our business has grown over the years. They have always surpassed our expectations, and on many occasions gone above and beyond that which they are contracted for.
I would highly recommend Northstar IT to any business who takes their service as seriously as we do, as you can be confident they will be there when you need them.
We say that we are nice people to do business with, well I can say with the upmost of confidence, so are they!