Testimonials

What our customers say

IT is powerful but we never forget who’s in charge.
Our business is based on what we do for the people we work with & our success is based on the relationships we build with them.

JAW Design Logo

Christian and his crew at Northstar IT are out of this world. From a seamless migration of Office 365 and data backup by Ryan to help with setting up One Drive for Business and email accounts by David.

Thank you all so much!

- Judi Watkinson MCSD, FounderJAW Interior Design
Client testimonial from Delron Services in Kent

This is a video testimonial from one of our longest standing clients. Joy is one of the Directors of DSL, and who we work directly with, supporting her and her team's IT needs, ensuring we take any pain away that IT can sometimes cause, freeing them up to do their jobs. But watch the video, she says it far better than us!

- Joy McCurdy, DirectorDelron Services Ltd
Pure cleaning logo

On Tuesday 30th March around 8am I discovered that my Microsoft Outlook wouldn’t load on my desktop computer. This is an essential part of my business as it’s the portal for all my emails.

I emailed the Northstar IT Helpdesk to alert them to the problem and carried on working on my mobile phone instead.

Twenty minutes or so later I looked up at my desktop screen to find my mouse doing its own thing and one of their operatives fixing the problem remotely.

Sure enough the problem was fixed and I was up and running again. No time wasting with me trying to fix the problem myself sourcing answers from Google or YouTube etc, quite simply sorted very quickly and efficiently.

I wanted to take this opportunity to thank Christian and his team for an excellent response to my problem which was solved quickly and painlessly.

I am so glad that I am on a monthly support contract with Northstar. It is an essential part of my business as is their ongoing support.

I will continue to recommend Christian and his team whenever the opportunity arises.

- Geoff Collier, DirectorPure Cleaning Ltd

I'm very pleased with my new PC and the very professional service provided by Northstar IT.

- Mr Adrian Schwalb,Private Domestic Client
Blue Starfish logo

I just wanted to give a massive Shout out thank you to Dave who went above and beyond with a niggly nasty Microsoft Teams—meets-an-old-Apple-Mac issue.

We are very appreciative of his time and tenacity.

- Janet Gordon, DirectorBlue Starfish Consulting
Gatedoctors Logo

Just wanted to say that our migration is all but there and with a few kinks today already being actioned by Paul.

Felt it worth saying that Paul has been absolutely outstanding throughout this process, I have known at every turn what problems and indeed solutions he has put in place. I am very grateful for all his help and support and I know he pulled some pretty long hours to get us to this point.

He has certainly represented Northstar IT exceptionally well in all its facets and has been fantastic and a pleasure to work with!

- Sam Holter, Operations DirectorGatedoctors

We are a small care home in an older building and needed a full IT upgrade in 2019. The guys at Northstar went above and beyond to help us get the system we needed, along with reliable Wi-Fi for the staff, visitors and residents.

Recently we needed some work done to “hardwire” one of our PC’s that was struggling with the Wi-Fi, due to the thick walls and position of the office, and Artur and Myles went the extra mile (pardon the pun) to run the wires so they are almost invisible- going through two walls into cupboards and making sure nothing was ugly or obvious. Very impressive. We also got another Wi-Fi booster set up at the far end of the home, which is also very discrete and will help us a lot when we eventually go on to an electronic care management system where the staff will use handheld devices to record residents care via the internet.

No system is without teething problems or the occasional glitch but having IT support on hand from these guys (the Northstar Gurus) has made my life so much easier, no problem is too small and they never make you feel like you are being a nuisance. Excellent support and communication all round, would highly recommend!

- Carol Allchin, Home ManagerSt Anne's Care Home

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