Just wanted to say that our migration is all but there and with a few kinks today already being actioned by Paul.
Felt it worth saying that Paul has been absolutely outstanding throughout this process, I have known at every turn what problems and indeed solutions he has put in place. I am very grateful for all his help and support and I know he pulled some pretty long hours to get us to this point.
He has certainly represented Northstar IT exceptionally well in all its facets and has been fantastic and a pleasure to work with!
We are a small care home in an older building and needed a full IT upgrade in 2019. The guys at Northstar went above and beyond to help us get the system we needed, along with reliable Wi-Fi for the staff, visitors and residents.
Recently we needed some work done to “hardwire” one of our PC’s that was struggling with the Wi-Fi, due to the thick walls and position of the office, and Artur and Myles went the extra mile (pardon the pun) to run the wires so they are almost invisible- going through two walls into cupboards and making sure nothing was ugly or obvious. Very impressive. We also got another Wi-Fi booster set up at the far end of the home, which is also very discrete and will help us a lot when we eventually go on to an electronic care management system where the staff will use handheld devices to record residents care via the internet.
No system is without teething problems or the occasional glitch but having IT support on hand from these guys (the Northstar Gurus) has made my life so much easier, no problem is too small and they never make you feel like you are being a nuisance. Excellent support and communication all round, would highly recommend!