With COVID-19 causing a shift to operational procedures in care homes, Ollie and his team were faced with several new challenges.
The first of which was to protect staff and residence by switching to a paperless workspace.
As well as doing their part to save the planet, the change meant social distancing could be maintained without sacrificing productivity and, most importantly, the level of service received by residents.
But to confidently ditch paper for good, Ollie would need a reliable cloud-based management system. And – as our free audit indicated – that’s something he didn’t have in place. Not yet anyway!
What’s more, with outside visits put on hold, the need for a strong Wi-Fi connection in all 60 guest rooms was more important than ever.
Without it, residents would be unable to video call loved ones, carry out day-to-day leisure needs, or even connect medical devices and audio-visual equipment.